Marker Consulting - making a difference within the recruitment industry - http://www.markerconsulting.com
Writing Ads that Actually Attract Candidates
http://www.markerconsulting.com/articles/111/1/Writing-Ads-that-Actually-Attract-Candidates/Page1.html
By Diane Marker
Published on 30/03/2007
 
Yes it is a tight labour market at the moment but people are still moving. Are you doing everything you can to get candidate response to your job ads. I am sure that you are thinking that you write fabulous, engaging ads that get the best results possible. You only have to look at Seek.com for 5 minutes to know that not everyone is writing ads that will get the best response.

What is in it for them?

Have a look at the following advertisements, which were taken from Seek in March 2007 (they are real with only identifying factors removed – one by an employer and one (shock horror)  by a professional recruitment company)

LAN/DESKTOP SUPPORT
IMMEDIATE START.

xxxxxxxxxx REGION

Commercial skills - strengths in:

- Win2003 - Win2000 - XP
- AD
- CITRIX
- PRINTER PROBLEM RESOLUTION   
- BUILDING PC - IMAGES
- OFFICE 2000

Field and Helpdesk


REQUIRED NOW

Salary xxxxxxxxx

Have you ever looked at the list of ingredients on the side of a cereal box? It looks like this:

"High fructose corn syrup, calcium carbonate, malt flavoring, artificial flavor, ascorbic acid and sodium ascorbate (vitamin C), niacinamide. To maintain quality, BHT has been added to the packaging."

See the similarities? Can you imagine a marketing campaign where Kellogg's tries to sell cereal with a one-page ad of ingredients?


Or this one

Or this one

IT SUPPORT / HELP DESK

Full time position for IT Help Desk person who will be based at xxxxxxx. The position will commence as soon as possible and will be a temporary ongoing position with a view to permanency after an initial probationary period.

The role of ICT Help Desk is challenging both socially and technically, as the successful applicant will be in constant contact with both staff and students. To do the job successfully the applicant will need to have strong communication skills and a willingness to develop their technical skills.


The ICT Help Desk will be the phone contact for in-house customers, across both campuses, referring calls to internal ICT Support Officers. The position includes call management, first level support and other help desk activities.

The successful candidate will possess some customer service experience as well as knowledge of MS Windows XP operating environment.

Previous applicants need not reapply.

This advertisement is probably worse than the first as it demonstrates complete arrogance on the part of the advertiser. It also shows the response they have had thus far has been unsatisfactory and requests that previous applicants do not apply. They were not able to attract quality candidates in the first round of advertising and based on the above advertisement they will have a hard time attracting a higher quality of candidate.

You need to make it about them — not about you

To write the most affective job ad, you need to perform a thorough job analysis, and you can find articles about doing just this here on this website.

To get true value from your advertising you need to be able quickly take your list of ingredients, apply some basic marketing principles, increase your response rate, and increase the quality of your applicants. Your ad will help filter and recruit for you, decreasing time spent on junk resumes, increasing speed-to-fill openings, and maximizing your return on ad dollars.

The key to marketing is to know your audience and to get them to do what you want. The purpose of the job ad is not to tell the world how great your company is, or to demand a set of skills; it's to sell, sell, sell! You are selling your opportunity in a saturated and competitive market. This is an ad, so apply some age-old marketing principles and allow the ad to work for us. Focus on two things: 1) stressing benefits; and 2) a call to action.

 


Highlighting Benefits

You need to make it about them — not about you. Job ads tend to focus on what you need, not what they gain; that doesn't work in a tight labour market. You need to stand out amongst the crowd and penetrate deep within their minds.

  • Stress what you are going to give the candidate both now and in the future. The candidate, like you, is interested in the bottom line — what's in it for me? So go ahead and tell him or her. Make sure he or she knows it's a beneficial relationship on both sides and include the challenge, opportunity to grow, advancement, and non-monetary aspects.
  • Differentiate yourself from the rest. Think benefits! Rather than saying your company provides a work-life balance, go beyond the feature to the benefit of "more time with the family." To site an example from our company, all our recruitment consultants who make budget are given an all expenses paid holiday in a range of glorious locations with their spouse!!!. Last year we had numerous consultants sitting on the beach in Fiji sipping Pinna Coladas. Our ads can legitimately say "Travel the world on us" – now that is going to appeal.
  • Paint a compelling picture. Take those benefits and expand them to include a lifestyle that the candidate will find attractive. Be descriptive and specific. Illustrate the full range of possibilities and advantages for joining your company and taking this opportunity.


Call to Action

Always keep your audience and what motivates them in mind. You want them to pick up the phone and call you today. Spark their imagination so that they are excited to learn more.

  • Motivate the candidate to act. Put a sense of urgency in the ad so they know that this opportunity won't last long, so apply now. Better yet, make it clear that it's a benefit for them to act quickly because you are growing fast; a new office is opening or a project is launching.
  • Provide multiple ways to apply. Just as in your print advertising for your services or goods, offer a phone numbers – mobile and business, an email address, or even a live chat to answer questions and talk to candidates. Remember that some candidates cannot call or email you when they are at work. Imagine how convenient it would be if with a mouse click they can instantly chat with you discreetly about the opportunity. This becoming a very popular option with travel agencies, borrow their techniques.
  • Make it easy for them. Don't make it a difficult exercise. You need these people now. You make it easy for your clients to buy, so make it easy for recruits to apply. And don't sit on them once they have applied. Treat them with respect; if you want them to be responsive, then you need to be responsive.

Once you revamp your job ads, candidates will be more interested now that they have a clear picture of what the challenges and opportunities are. Rather than reading the side panel of a cereal box, they'll feel they're reading about a potential new and thrilling life. Lastly, they'll be motivated to act, and you'll make it easy for them regardless of where they are or when they see your ad!